Ordering
Payment Method
Visa/Mastercard/AMEX/Discover, Wire Transfer, Check, Purchase Order, .
Online Orders
1) Register an account with us.
2) Add products to shopping carts and checkout.
*New users must register and sign up for an account upon checkout.
E-mail Orders
When placing an order by Email, please provide the following information:
1. Purchase Order number
2. Billing Address
3. Shipping Address
4. Name of recipient to whom the item is to be shipped (Attn:)
5. Name and telephone number of contact person
6. Catalog number, product name, size, and quantity of items you would like to order
7. Customer type: End User or Purchasing Agent
By Phone
+1-339-298-8018 (International & Domestic)
To inquire about an order already placed please write us at: info@onestopscientific.com.
Pricing/Terms
All prices are subject to change without notice. Payment terms are net 30 days from the invoice date unless an agreement has been previously established prior to ordering.
Onestop Scientific LLC reserves the right to correct any errors in the online system before shipping and billing. If you suspect an error in pricing, please contact our Customer Service Department at: +1-339-298-8018 or email us:
Delivery
All orders received before 3:00 pm Eastern Time Monday through Friday will be shipped the same day via FedEx® service unless otherwise stated or requested. Shipping charges are prepaid and added to the invoice.
Return & Refund
Customers satisfaction is guaranteed with Onestop Scientific's 365 days unconditional return and refund policy. In any case if you are not satisfied with our products, you may return the items within 30 days from the original purchase date, and refund will be processed after the product is returned. Please follow the below instructions when returning the products:
1. Please contact Onestop Scientific at +1-339-298-8018 before shipping. Any items returned to Humimmu should be in the original packaging and in the same condition as originally purchased.
2. Please inform us the tracking ID as well as the purchase order number after shipping the package.
3. Refund will be processed upon receipt of the returned package, and it usually takes 7-14 business days for the fund to be returned to your credit card.
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